Privacy Policy

Privacy Policy

Before using our online platform, Tekkys recommends that all of its users carefully read our privacy policy so they are aware of the categories of data that Tekkys collects from them and how that data is obtained and utilised. Throughout this policy, "us," "we," and "our" refer to Tekkys.
When processing user data, Tekkys places a high priority on maintaining their privacy. To discover more about the kinds of data we collect and how it is handled and utilised, please read this page in its entirety. If you have any further inquiries, kindly get in touch with our team at the email address listed on our Contact Us page.

Only data and information obtained from visitors to our online website for refurbished mobile phones are covered by this privacy policy. Information derived from sources other than this website, whether online or off, is not covered by this policy.

According to Tekkys' Privacy Policy, no sensitive information about website visitors is collected. To be clear, sensitive data includes any details regarding a user's biometric data, race, religion, ethnicity, sexual orientation, or philosophical or spiritual beliefs.
Additionally, Tekkys' data is devoid of any information regarding criminal offences or legal convictions. Tekkys gathers sensitive information; before processing it, we will get the user's consent. We will expressly request the user's consent and will also need the user to sign.

In the following situations, Tekkys users may get marketing emails and communications:
• The user is enquiring about a Tekkys order they have placed or want to place.
• The user gave his or her consent to receive emails and postal mail from Tekkys.
• The user has not expressed a desire to stop receiving marketing materials from Tekkys.
Tekkys secures the user's consent before disclosing any personal information to a third party for marketing or advertising reasons. The user can opt out of getting marketing content or ask us to stop delivering it to them by sending us an email at info@tekkys.co.uk.
When a user chooses not to receive marketing emails from Tekkys, Tekkys nonetheless retains the user's personal information for as long as that information was obtained during the user's purchase of a good or service from us or during any other interaction with us.

Like many other websites, Tekkys uses logging files to track and record visitor information. Tekkys uses the same basic procedure that all hosting companies do when it comes to log files in order to keep analytics data for our website.
Log files are used to store information such as the visitor's IP address, browser type, Internet service provider (ISP), local date and time, pages from which they came to our website, pages from which they left it, and the number of clicks they performed while they were there.
The data recorded in log files relates to the website and not to the private data gathered by Tekkys. Log file data is used to manage the website, compile demographic data, and analyze and evaluate user preferences and trends. All of this data was gathered via user habits and website behaviour.

For more information on the practices of Tekkys' advertising partners and how their data is handled on our website, please read this privacy statement.
Web beacons, Javascript, and cookies are used by ad server technologies when adverts are displayed on the Tekkys website. When a visitor visits a Tekkys web page that contains an advertisement employing these technologies, advertisements are shown on their browser. When advertisements are shown in users' browsers via the Tekkys website, the advertiser receives the user's IP address and other information.
All of the ad technologies mentioned are completely safe, and their only purpose is to show advertising, ensure the success of the advertiser's advertising campaign, and enhance the content of the ads based on the preferences of the users. The web technologies used to display ads on the Tekkys website are completely outside of our control.

All information gathered through the Tekkys web platform is utilised and managed by Tekkys. Depending on the type of information being collected, there are a variety of legal requirements and reasons why we gather data from our users. Data may be gathered in the following situations:
• The contract between Tekkys and the user as a customer is drafted using the information gathered.
• The user has given permission for the data to be gathered.
• We are required to collect the information due to legal requirements.
• Tekkys has legal justifications for gathering this information.
This privacy statement outlines how long Tekkys will retain user data that it has obtained. Tekkys uses the personal data for a variety of things, such as complying with legal requirements, settling any conflicts, and upholding business rules.
Users' rights provide protection for the data of users from the European Economic Area (EEA). Please get in touch with us through email if the user has any inquiries about the data collected or wishes to have certain data deleted from Tekkys' systems.
The rights of Tekkys’ users to protect their personal data in some cases are:
Purpose/Activity Type Of Data Lawful Basis For Processing
New customer registration on TEKKYS website (a) Identity
(b) Contact
To form the legal contract between TEKKYS & the customer
Order processing & delivery including:
(a) Process payments, charges, and fees
(b) Collect and recover money owed to TEKKYS
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with the customer
(b) Necessary for our legitimate interests to recover debts owed to us
To manage our relationship with the user including:
(a) sending the user notifications regarding any changes in our terms or privacy policy
(b) Asking them to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products / services
To enable the user to participate in competitions for prizes or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
To manage and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise
(b) Necessary to comply with a legal obligation
To create & deliver relevant content and advertisements to the user and measure and understand the effectiveness of our advertising (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
For data analytics used to improve our website, products/services, marketing efforts, customer relationships and experiences (a) Technical
(b) Usage
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests to develop our products/services and grow our business

Cookies are files that contain that keep track of the users of the website that have visited and the browsers they have used. We track user preferences and analyse them to better our website and operations using this information. Tekkys follows industry standards when it comes to using and processing data from Cookies files. These files help us give our users a better experience when they visit our website again in the future.

Data security and protection are our top priorities. Our main duty in relation to this data is to protect it from unauthorised parties' hacking attempts as well as theft, loss, and other types of data loss. We achieve this by putting in place the best security standards currently on the market.
Users' information is only accessible by Tekkys employees, contractors, agents, and advertisers who display data on our website. All of those parties handle, process, and access the user's data under the supervision of Tekkys and under the protection of confidentiality regulations.
Any suspicious conduct or security threats involving the data and information of our users are prohibited by our various security standards and processes. If it is legally required, we will alert the appropriate regulators and customers if a security breach affects our systems.
Tekkys uses Google's reCAPTCHA as an additional layer of security to thwart bot attacks on our system. Before using this service, visitors to the Tekkys website must read Google's Privacy Policy & Terms of Use.

There are several conditions in Tekkys that force users to keep their data for a predetermined period of time. Based on our legal, reporting, accounting, and other business requirements, this deadline has been established.
The type of data or information, as well as the risk that it poses if it is unlawfully accessed by a third party, are all factors in figuring out how long we store it.
Tekkys considers the duration and requirements of the process(es) for which the data was initially obtained, the method by which this process will be carried out, and whether there are any legal limits when determining the retention time for users' personal data.
The legislation mandates that Tekkys retain users' basic information for a predetermined amount of time after they cease to be Tekkys clients. For tax-related purposes, this information is required. The following information will be saved:
● Contact information
● Identity information
● Financial information
● Transactions data

The privacy policies of third-party websites and advertising servers apply to the data provided through the advertisements displayed on the Tekkys website. In order to learn more, we advise our users to read the privacy policies of these third-party websites. After reviewing these privacy policies, users will find instructions for managing their data and choosing not to receive various third-party marketing services and advertisements.
Cookies can be managed by the user's browser. Visit your browser's page for further details on how to control cookies.

Tekkys takes significant precautions to safeguard children's personal information on our website. Even while we'll take every precaution to keep your information safe, your child's parent(s) will ultimately be in charge. As a result, we advise parents to monitor their kids' online activity carefully to protect their safety.
Data that can be used to identify minors under the age of 13 is not intentionally collected by Tekkys or stored by them. Please get in touch with us as soon as you suspect your child has sent such information to Tekkys so we can start the process of deleting it from our databases.

By using our website, users hereby agree to our privacy policy and consent to its terms.