We offer a 12-month warranty on all of our items starting from the date of purchase. If there is a problem with your purchases, we'll cover the cost of return shipping and make an effort to fix it within 72 hours. We will give you a replacement if we are unable to fix the item for any reason. But occasionally, if a replacement is not offered, we will give a full refund. Please be aware that our in-house team of experienced specialists does all of our repairs. The warranty on your phone will be void if you decide to have it fixed by a third party.

Any accidental damages (internal or external), water damage, or software issues are not covered by our warranty policy.

Contact our customer service representatives to request your warranty, and they will send you further instructions on how to return your purchase through email. The only thing we ask is that you wipe the phone clean of all personal information rather than just reset it (our team can help you with this if needed).